Frequently Asked Questions
Can we watch the storytime videos on our television?
Yes! Many families cast videos from their phone or tablet to their TV using AirPlay, Chromecast, or screen mirroring. You can also use the app directly on your smart TV if it's available for your device.
Can I use the app on more than one device?
Yes! You can log in on multiple devices using the same account, making it easy for the whole family to enjoy WT Kids Club at home or on the go.
How do we listen to the podcast episodes?
You’ll find simple, step-by-step directions for downloading the podcast episodes once you join the membership. You can stream them on Apple Podcasts, play them over a Bluetooth speaker, or even download them to an audio player like a Toniebox or Yoto Player… whatever works best for your family.
I forgot my password.
You can reset your password from the login screen. If you don't receive the reset email, send us a message and we'll be happy to help.
When will I be billed?
Subscriptions renew automatically based on the plan you selected (monthly or annual). You'll continue to have access until you cancel.
Can I switch plans?
Yes! If you'd like to switch from monthly to annual (or vice versa), just reach out and we'll help.
How do I cancel?
You can cancel anytime by going to https://courses.weetalkers.com/login and clicking your avatar (top right) → Settings → Billing → Cancel.
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